![]() If you’ve been having trouble with Home and Away and the problem isn’t with your location services, you should check your battery settings. The option to enable out of home control within the Hue app The Philips Hue app’s Home and Away feature uses this background operating feature to check on a few things including if you’re close to your home. It frequently turns on in order to check for new emails even if you aren’t using it. Plenty of your apps are technically “on” even when you’re not using them. What does it mean when an app runs in the background? In order for Home and Away to work, your Philips Hue app needs to be able to run in the background. This last part of your battery saving mode could be costing you your Home and Away functionality. They also cut down on your smartphone’s behind-the-scenes data usage and computing in order to conserve battery. These settings dim screen brightness, pause updates and syncing, and pause other features like vibrate. ![]() It could be that your battery saving features are costing you smart home utility.Įveryone knows the basics of what smart battery and eco mode do to reduce the strain on your smart phone’s battery. Your phone could still be the source of all of your Home and Away troubles. There is another sneaky setting that might be causing all of your location-based troubles. Without knowing your location, the app can’t actually make the Home and Away feature work. ![]() Make sure you enable the location setting for the Philips Hue app. This setting will be located in different places depending on if you have an Android or iPhone, but you’ll be able to find it under “App Permissions” or a similar-sounding setting:Īndroid app permissions for the Philips Hue app This means you can have, effectively, only turn on location services for your Philips Hue app. You can now give individual apps certain permission without granting blanket permission to every app on your phone. Here’s a tricky little setting that might be causing your Philips Hue app to not recognize your location. Hue App PermissionsĪrlight! Now we’re working our way through the basic problems that cause Home and Away feature issues. There are a few more permissions to check in order to make sure Philips Hue has all the access it needs to run your Home and Away settings. This specific setting should be under Privacy in the Location Services setting. If you want to let Philips Hue handle the work for you, all you have to do is enable “Significant Locations” in your privacy settings on iOS (this does not apply to Android phones). If this sounds like an invasion of your privacy, we have a workaround solution that’s just for you at the end of this article. This feature is called “ Significant Locations” on iPhones and it is used by a variety of apps to gain granular information about where you live, work, and visit. Philips Hue uses this data to figure out where “home” is for you. There are apps that can “learn” which locations you like to visit. When your phone uses your location, it doesn’t just check where you are for things like directions. Location Services might not be enough to fully enable the Home and Away features. Smartphone with bluetooth, GPS and a geofence app.īut what if this simple fix doesn’t do the trick? Significant Locations
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